Help Center
How to use Property Station
Short answers to the questions people ask while setting up and using their home record. Each one is written in the words you see on screen.
Getting started
Create an account and get your first home set up.
Your home
Claim, share, and manage the record for each home.
- Claim your home from a builder invitationOpen the claim link from your builder, sign in with the same email, and click Claim my home to receive every system, document, and warranty they set up.
- Share your home record with a linkClick Share on the property page for a public link showing the home's details, systems, and rooms. What it includes, what it leaves out, how to turn it off.
Maintenance
Schedules, seasonal checklists, and reminders.
- Set up your maintenance schedule and remindersAdd tasks by hand or from templates, set a frequency in months so they repeat, and get a reminder before each due date. How complete, snooze, and skip work.
- Use the Seasonal Checklist and quick-start packsAdd a whole season of tasks with one click using the packs, or browse templates by season. Which check marks are saved and which are not.
Documents
Manuals, receipts, and paperwork in the Document Vault.
Warranties and requests
Warranty coverage, claims, and service requests to your builder.
- Submit a service request or warranty claim to your builderSend a problem to your builder from the New request page as a warranty claim or service request, set the urgency, and follow it from Sent to Resolved.
- Track warranties and file a warranty claimThe Warranty Dashboard gathers dates from your systems, inventory, documents, and builder connection. Where to enter them and how the Claim button works.
Builder portal
For builders: onboarding, homes, and buyer handoff.
Still stuck?
Tell us what you were trying to do and what happened. A person reads every message.