Notification and profile settings
Six toggles control maintenance, overdue, weather, warranty, calendar, and digest alerts. Where to update your name and phone, and how to export your data.
On this page
Account settings live under Account in the sidebar, with three tabs: Profile, Notifications, and Data Export. Notification changes save as you flip them; profile changes save with a button.
Notifications
The "Notification Preferences" page has six toggles:
| Toggle | What it sends | Default |
|---|---|---|
| Maintenance Due | Reminders when maintenance tasks are coming due | On |
| Overdue Alerts | Alerts when maintenance tasks become overdue | On |
| Weather Alerts | Severe weather warnings for your property area | On |
| Warranty Expiring | Notifications when warranties are about to expire | On |
| Calendar Reminders | Reminders for upcoming scheduled events | Off |
| Weekly Email Digest | Summary of property activity sent weekly | Off |
Changes save automatically. If one does not, you will see "Couldn't save that preference. Please try again."
Maintenance Due is the one that makes the maintenance schedule useful: each task's reminder (7 days before by default, adjustable per task) arrives through it. Weather Alerts use the property's address, which is why onboarding asks for it.
Profile
"Profile Settings" holds your Email (read-only; contact support to change it), Full Name, and Phone. Click "Save Changes".
Data Export
The Data Export tab downloads the active property's data:
- "Property Data (JSON)": every record (systems, maintenance, projects, inventory, financials, and AI history). Click "Export JSON".
- "Inventory (CSV)": one row per inventory item. Click "Export CSV".
- "Documents Archive": every uploaded document in a ZIP. Click "Download ZIP".
- "Complete Data Export": all of the above plus every photo in one ZIP. Click "Download Everything". Archives over 500 files are split; download documents and photos separately if you see that message.
The Download Center page (Records & Value, under Show more) offers the same downloads with file counts.
What to do next
Leave the four default toggles on for the first few months and see what arrives; turn on the Weekly Email Digest if you would rather read one summary than several alerts. Export a Complete Data Export once a year and keep it somewhere other than your laptop.
Read next
All help centerSet up your maintenance schedule and reminders
Add tasks by hand or from templates, set a frequency in months so they repeat, and get a reminder before each due date. How complete, snooze, and skip work.
Builder portal setup and bulk home import
Create a builder organization, add communities and models, import a phase of homes from a CSV, and invite each buyer to claim their home when it is ready.
Claim your home from a builder invitation
Open the claim link from your builder, sign in with the same email, and click Claim my home to receive every system, document, and warranty they set up.